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Privacy Policy

Effective Date: 9/15/2025 Last Updated: 4/7/2026

AI Saige, LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our website, services, and recruitment processes.

By using our website or services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, company name, and other details you provide through forms or communication.
  • Usage Information: Data on how you use our website and services, including IP address, browser type, device information, and pages visited.
  • Client Information: Business details, communication history, project information, and payment data as necessary to deliver our services.
  • Applicant Information: Information submitted in job applications such as resumes, cover letters, screening answers, and recordings from interviews.
  • Cookies and Tracking: We may use cookies or similar technologies to enhance your browsing experience, analyze traffic, and personalize content.

 

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Communicate with you, including responding to inquiries and providing customer support.
  • Manage client accounts and deliver contracted services.
  • Connect you with our AI assistant via text message to assist with your inquiry after you submit a form on our website.
  • Screen, assess, and manage job applicants.
  • Send marketing or promotional communications (you may opt out at any time).
  • Comply with legal obligations and enforce our terms and policies.

 

3. Information for Clients

If you are a client, we collect and process information to provide AI automation, chatbot, and voice solutions as outlined in your contract.

This may include storing business contact information, call recordings, or integration data necessary to deliver the services.

We treat all client data with strict confidentiality and only use it to fulfill our contractual obligations, comply with legal requirements, or improve our services.

 

4. Text Messaging / SMS

If you opt in to receive text messages from AI Saige, LLC through our website, forms, or other channels, the following applies:

  • How It Works: After you submit a form on our website and opt in to text messaging, an AI assistant will reach out to you via text message to help with your inquiry. You may also receive follow-up messages related to your request.
  • Types of Messages: Automated text messages from our AI assistant related to your inquiry, follow-up communications, and informational updates about our services.
  • Message Frequency: Message frequency varies based on your interactions and the nature of your inquiry.
  • Message and Data Rates: Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan.
  • Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive text messages from us unless you re-subscribe.
  • Help: Reply HELP to any message for assistance, or contact us at contact@aisaige.io.
  • AI Disclosure: Messages you receive may be generated by an AI assistant. By opting in, you acknowledge that you may be communicating with an AI-powered system rather than a human representative.
  • Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages. Carrier participation and availability may vary.
  • No Sharing of Opt-In Data: SMS opt-in consent and phone numbers collected through our opt-in process are not shared with or sold to third parties or affiliates for their own marketing purposes.
  • Consent Not Required for Purchase: Consent to receive text messages is not a condition of purchasing any goods or services from AI Saige, LLC.

 

5. Information for Job Applicants

If you apply to work with us, you acknowledge and agree that:

  • We will collect and review your resume and application materials.
  • We use AI tools to screen resumes to assess candidate fit.
  • We may conduct AI Voice Screenings, during which you will speak with an AI voice agent as part of the evaluation process.
  • These screenings are recorded and stored securely to assist our team in making hiring decisions.

By submitting your application, you consent to the use of AI screening tools and the recording of interviews for hiring purposes.

We retain applicant data only for as long as necessary for the recruitment process or as required by law.

 

6. How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers that help us operate our business (e.g., hosting, analytics, communication tools).
  • Partners or subcontractors involved in service delivery, under confidentiality agreements.
  • Regulators or law enforcement when required by law.
  • Successors in the event of a business transfer, merger, or acquisition.

All third parties are required to respect the security of your data and process it in accordance with applicable laws.

 

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, or enforce agreements.

 

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, such as:

  • Accessing or receiving a copy of your data.
  • Requesting corrections or updates.
  • Requesting deletion of your data.
  • Withdrawing consent for marketing communications.

To exercise any rights, contact us at contact@aisaige.io.

 

9. Data Security

We use appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no system is completely secure, and we cannot guarantee absolute security of your data.

 

10. International Data Transfers

If you access our services from outside the United States, your data may be transferred to and processed in the U.S. By using our services, you consent to such transfers.

 

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Significant changes may be communicated via email or website notices.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

AI Saige, LLC contact@aisaige.io